DISPUTE UNAUTHORIZED CHARGES
Do you have an unrecognized charge on your account? Here’s what to do to verify if you authorized that charge.
First: It’s much easier to communicate directly with the merchant where the charge originated from about the unexplained transaction. Most of the times they are able to refund or follow their individual policies.
Second: Not every transaction you don’t recognize means your identity has been stolen. It is commonly seen that kids make purchases online without their parents knowledge or many people don’t remember to cancel subscriptions after a free trial ends. However, if fraud is suspected on your debit or credit card, it is important to contact your financial institution immediately to help resolve the issue quickly.
Below is a list of contact information for common merchants on how to dispute a transaction with them.